Fake customer support

A U. of I. student reported that he was experiencing issues with his Apple AirPods and Googled the customer support number. The student called the number and spoke with an individual purporting to be a customer service representative. The representative ultimately told the student that all his Apple devices had been hacked and transferred him to another person who said he was a bank representative who would help him protect his financial data. The bank representative told him there was criminal activity on his account, and that the student had to transfer $2,900 in the form of BitCoin to a third party to rectify the issue.