Skip to content
COVID-19 response: What you need to know

Contact Us

To report a crime, suspicious activity or to request an officer:

Call 911 in an emergency

Call 217-333-1216 (TTY: 217-244-7209) for non-emergencies

For general inquiries:






We cannot respond to emails immediately. Please call to report in-progress incidents that need a police response.

Public Safety Building
1110 W. Springfield Ave
Urbana, IL 61801

(Northeast corner of Goodwin and Springfield)

Report a Crime or Submit a Tip

For an urgent or criminal violation, call 911. For a non-emergency, call 217-333-1216. For more ways to report a crime, including anonymous tips, see Report a Crime.

Request SafeWalks

To request our courtesy SafeWalks service, call 217-333-1216. For hours of operation, see SafeWalks & SafeRides.

Provide Feedback

You can contact us with general feedback — anonymously if you’d like — by using our department feedback form.

File a complaint

For more information and documentation on complaint procedures, see Complaints.

Request a Presentation

To request a safety presentation for your group, complete the presentation form.

Talk to a Safety Expert

Need to speak to an expert about a safety situation? For a directory of professionals who can assist with incidents or questions, see Safety Experts.

Get Fingerprints

We offer fingerprinting services for employment and identification purposes. For pricing and hours, see Fingerprint Services.

Stay Informed

To subscribe to news, connect on social media and sign up for emergency alerts, see Stay Informed.

Ask Command Staff

Command staff lead and implement the mission and values of the department. They can be reached by email or by calling 217-333-1216.
– Police Chief Alice Cary:
– Assistant Chief Matt Ballinger (Operations):
– Assistant Chief Barb Robbins (Administration):
– Assistant Chief Joe McCullough (Investigations):
– Lieutenant Jason Bradley (Patrol):
– Lieutenant Rob Benoit (Patrol):